Privacy Policy

What We Collect

When you place an order or submit a form on our site, we collect:

• Name, email address, and phone number
• Billing and shipping address
• Order details (products, services, quantities)

We do not collect or store your full credit card number. Payment is processed securely by Stripe, which handles all card data under PCI DSS compliance.

How We Use Your Information

• Order fulfillment: processing, shipping, and communicating about your order
• Customer support: responding to questions and resolving issues
• Marketing (opt-in only): product announcements and shop updates via email, managed through FluentCRM. You can unsubscribe at any time.

Cookies and Analytics

We use cookies for:

• Session management: keeping your cart and login state
• Analytics: Google Analytics (property G-M8N1F6J60X) to understand how visitors use our site. This data is aggregated and does not personally identify you.

Third Parties

We share data only with services required to operate the store:

• Stripe (payment processing)
• FluentCRM (email communication, hosted on our own server)
• Google Analytics (anonymized site usage)
• USPS / shipping carriers (shipping labels and tracking)

We do not sell, rent, or trade your personal information to anyone.

Data Retention

We retain order and customer records for as long as needed for warranty support and legal compliance (typically 7 years for tax purposes). You may request deletion of your data by emailing us.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting support@wagermachineworks.com.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise those rights.

Changes

We may update this policy periodically. Changes take effect when posted on this page.

Last updated: April 2026